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How bajeebd Operates and What Governs Your Account

Your use of bajeebd — including deposits via bKash, Nagad, or Rocket — is covered by the terms set out here. Access and eligibility depend on your local law and the regions where this service is available.

Account TermsPayment ConditionsEligibility by RegionPrivacy and DataPolicy Updates
bajeebd How bajeebd Operates and What Governs Your Account
DATA AND SECURITY

How We Handle Your Account and Personal Data

Account Security

Your account is protected by OTP verification at login. We do not store your bKash, Nagad, or Rocket PIN — only the transaction reference that confirms a deposit cleared.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of the data we hold.

Cookie Use

We use functional and analytics cookies to keep your session active and understand how the platform is used. You can adjust cookie preferences through your browser settings at any time.

Requesting Changes

To update personal details, request data access, or ask about account closure, contact support via live chat or the email address on our contact page. We confirm receipt within one working day.

CONTACT AND QUERIES

Reach Us About Legal or Account Matters

Live Chat Open the chat widget from any page on bajeebd. Our support team handles account queries, transaction questions, and policy clarifications directly through this channel.
Email Support Send detailed legal or account questions to our support address listed on the contact page. We respond to written queries in the order they arrive.
Account Help Centre The help section inside your account covers common policy questions, wallet verification steps, and how to request a data summary or account closure.

Common Questions About Our Legal Terms

Straight answers to what Bangladesh account holders ask most about how our terms work.

Access and eligibility depend on your local law and the regions we support. We do not make legal representations on your behalf. Check the rules in your area before opening or using an account.

Our terms cover all transactions processed through bKash, Nagad, Rocket, and bank transfer. Each of those providers also has its own terms that apply to the transfer side of any transaction.

We can update terms when regulations or service conditions change. We notify you through your registered account contact before changes take effect. Continued use after that point means you accept the update.

Send a data access request via live chat or email. We'll confirm receipt and provide a summary of account and transaction data held against your profile within a reasonable timeframe.

Any balance in your account wallet is returned to your nominated bKash, Nagad, or Rocket account before closure is finalised. Account closure requests go through our support team.

Start with live chat — have your transaction reference ready. If the issue isn't resolved there, follow up by email with the reference and a description of the problem for a formal review.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.